1. Information We Collect

• Personal details (Name, Email, Mobile, ID Proofs like Aadhaar/PAN).
• Booking & payment details.
• Location & usage data (for improving services).

2. How We Use Information

• To process hostel bookings and rent payments.
• To verify User and Hostel Partner details (KYC).
• To communicate updates, offers, and confirmations.
• To comply with legal obligations.

3. Data Sharing

• With Hostel Partners for booking and rent settlement.
• With payment gateway providers for transactions.
• With regulators if required by law.

4. Cookies & Tracking

• We use cookies for better user experience and analytics.

5. User Rights

• Users may request correction or deletion of personal data (subject to applicable laws).
• Users may opt out of promotional communications.

6. Data Security

• Transactions are encrypted and secured via third-party payment gateways.
• Users must keep login credentials confidential.

7. Grievance Redressal

• If you have any grievances regarding this Privacy Policy or your personal data, please contact our Grievance Officer: